Refund Policy

Conditions for Refund

• You have selected an All-in-One package.
• The primary design concept has been approved.
• You have requested revisions.
• Cancellation is due to reasons unrelated to the company.
• The company has not been contacted for more than 1 week during the project.
• Company policies have been violated.
• Another company or designer has been approached for the same project.
• The creative brief lacks the necessary information.
• A complete design change has been requested.
• The claim has exceeded the specified ‘request for refund’ time frame.
• The business is closing or changing its name.
• Reasons such as ‘change of mind’ or ‘disagreement with a partner’ are not eligible for a refund under any circumstances.
• If a client subscribes to a service bundle and is dissatisfied with a specific service, only that service will be eligible for a refund, not the entire bundle.
• No refund can be processed once the final files have been delivered following your request.
• Refunds and revisions do not apply to items offered for free.
• Clients are not entitled to a refund for services after 15 days of purchase.
• For websites, refunds will not be considered once the client has approved the design and it has been sent for development.